Booking your Airport Transfer

Booking your airport transfer is very easy to do with Cyllenius Travel.

Firstly take a few moments to check through the booking, make sure all details are correct ie: pick up date, time, location etc. It is your responsibility to check that all details entered are correct.

PICK UP FROM AN AIRPORT:

VERY IMPORTANT: On your booking we expect the correct scheduled landing date, time and flight number.

Cyllenius Travel will monitor your flight, upon landing you will receive a sms from your designated driver. Simply reply to this message when you are ready for collection, your driver will either direct you to the pick up point or if a meet and greet has been requested, your driver will meet in the Arrivals Hall 30 minutes after the flight has landed.

Your driver will wait there for you with the Lead Passengers name on a name sign.

PICK UP FROM AN ADDRESS:

It is important that you have entered the full and correct pick up address on your booking.

The driver cant pick up from an address that is not on the booking, unless authorized by the office. If the additional/different pick up is not on the original booking, there will be an additional charge.

EXTRA CHARGES:

The only times that there will be extra charges is if there are additional pick ups/drop offs that were not included when the booking was made, or if you take choose our Meet & Greet service, or if the airport imposes drop off or pick up charges.

LUGGAGE:

Please ensure you provide the correct details regarding luggage you are travelling with, so this ensures we send the correct vehicle for your travel.

CHILD SEATS:

Car/booster seats are also provided complimentary, please indicate if child seats are wanted.

Can’t find the driver:

Please call us on +44(0)1515237734

Booking your airport transfer is a very easy process, the team are always on hand to guide you through the process, or answer any questions you may have.